Terms and conditions of the services we provide

In these terms and conditions (T&C’s) of the service we provide, the following definitions are used:

  • We, us or our means FlickBase Studios.
  • You, user or your means you the customer.
  • Management means content change and/or updates only.
  • Administrator means you the customer.

Website design

Website management

Startup, bronze, silver, gold and platinum services

During these COVID 19 times we will contact you by email, phone or facetime.

We will contact you once we receive payment for your order. Please make sure your contact details are correct.

We will offer you an initial design, based on what design specifications you provide to us. You will have the opportunity to make amendments to the design as necessary.

The three, six, nine and twelve (3, 6, 9 & 12) months support period will begin once your site is live.

We offer a free domain name service. This will be for an initial twelve (12) month period. You will then be responsible for the yearly registration costs once the initial free period ends.

Your website will be hosted on our servers for an initial period of twelve (12) months. Once this period ends you will be responsible for the cost of a further twelve (12) month period.

If your website is hosted by another provider, you agree to grant us full administration privileges to the server and you agree to this upon purchasing a package from us. If administration rights are not granted within the first thirty (30) days, our contract with you will be terminated. There will be no refund in this case.

Thirty (30) days before the initial twelve (12) month period (free domain name & hosting) ends, we will invoice you for a further twelve (12) month period. If payment is not received during this thirty (30) day period, or by the end of this thirty (30) day period, your website will become unavailable and all content will be removed from our servers. Please be aware if you wish to transfer away from our servers, you will need to action this, thirty (30) days before your invoice due date.

The three, six, nine and twelve (3, 6, 9 & 12) months support does not include management of your website (content change and/or updates). You will be responsible for this once your site is live. If you require us to implement content change and/or updates, this will be chargeable @ £45 p/h or part thereof.

Any information sent to you by way of any automated submissions (contact, enrolment or any other forms that we may set up for you) through your website, then this is your responsibility to check your website for this information, as this is an administrators role and does not form part of our management terms & conditions.

Any personal data collected by any forms for your use will come under your own data protection as laid down by the data protection act. We will not be held responsible for  misuse of any data collocted by your website and used by you.

bronze, silver, gold and platinum services

During these COVID 19 times we will contact you by email, phone or facetime.

We will contact you once we receive payment for your order. Please make sure your contact details are correct.

Any management work (content change and/or updates) not within the 1, 2, 4 or 6 hour monthly period will be chargeable @ £45 p/h or part thereof.

Any information sent to you by way of any automated submissions (contact, enrolment or any other forms that we may set up for you) through your website, then this is your responsibility to check your website for this information, as this is an administrators role and does not form part of our management terms & conditions.

Any personal data collected by any forms for your use will come under your own data protection as laid down by the data protection act. We will not be held responsible for  misuse of any data collocted by your website and used by you.

If your website is hosted by another provider, you agree to grant us full administration privileges to the server and you agree to this upon purchasing a package from us. If administration rights are not granted within the first thirty (30) days, our contract with you will be terminated. There will be no refund in this case.

Thirty (30) days before the initial twelve (12) month period for your management service ends, we will invoice you for a further twelve (12) month period. If payment is not received during this thirty (30) day period, or by the end of this thirty (30) day period, your website will become unavailable and all content will be removed from our servers. Please be aware if you wish to transfer away from our servers, you will need to action this, thirty (30) days before your invoice due date.

If you wish to transfer your website and/or your domain name to our servers, this will be for an initial period of twelve (12) months. Once this period ends you will be responsible for the cost of a further twelve (12) month period. This transfer service will incur an administration fee of £10.

Website Photography

Website redesign

4 hour, one day & 2 day shoots services

During these COVID 19 times we will contact you by email, phone or facetime.

We will contact you once we receive payment for your order. Please make sure your contact details are correct.

Images will be available to preview on our website seven (7) working days after the shoot.

All images will be removed from our servers eight (8) weeks after initial upload. Giving you time to download any or all images that you require for personal or commercial use.

We reserve the right to use any images for the sole purpose of promotional advertisement of FlickBase studios through printed or electronic form.

redesign services

During these COVID 19 times we will contact you by email, phone or facetime.

We will contact you once we receive payment for your order. Please make sure your contact details are correct.

We will offer you an initial design, based on what design specifications you provide to us. You will have the opportunity to make amendments to the design as necessary.

Our website redesign services does not include management of your website (content change and/or updates). You will be responsible for this. If you require us to implement content changes and/or updates, this will be chargeable @ £45 p/h or part thereof.

If your website is hosted by another provider, you agree to grant us full administration privileges to the server and you agree to this upon purchasing a package from us. If administration rights are not granted within the first thirty (30) days, our contract with you will be terminated. There will be no refund in this case.

We reserve the right to increase the cost to you dependant on the amount of work required after the initial consultation. If you disagree to this cost, a full refund will be given within thirty (30) days.

If you wish to transfer your website and/or your domain name to our servers, this will be for an initial period of twelve (12) months. Once this period ends you will be responsible for the cost of a further twelve (12) month period. This transfer service will incur an administration fee of £10.

These Terms and Conditions of Services are design to protect you the customer and FlickBase Studios the services provider.

We reserve the right to amend our prices, General Terms and Conditions and Terms and Conditions of Services, as and when the need arises, without prior notice.

These Terms and Conditions of Services should be read in conjunction with our General Terms & Conditions.

A printed copy of these Terms and Conditions of Services will be provided upon request.

You can contact FlickBase Studios by email at welcome@flickbasestudios.co.uk.

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